Rooms Division Manager – Mercure Oradea (Opening Spring 2026) - Oradea

Rooms Division Manager – Mercure Oradea (Opening Spring 2026)
Oradea
Oradea, Județul Bihor, Romania

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5, 500 hotels, 10, 000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

Rooms Division Manager – Mercure Oradea (Opening Spring 2026)

Be an ambassador of Mercure Hotels and Accor, ensuring that every stay is smooth, personalized, and memorable. As Rooms Division Manager, you will lead and coordinate Front Office, Housekeeping, and Spa operations, driving service excellence, guest satisfaction, and team engagement from the
- opening stage through the hotel’s successful launch and daily operations.

This is a
- on leadership role, ideal for an
- driven professional who thrives on teamwork, precision, and creating experiences that make guests feel truly welcome.

What is in it for you

Be part of the opening team of a new 90-room Mercure hotel in Oradea, featuring 4 conference halls, a spa & wellness center, restaurant, and café

Opportunity to shape the Rooms Division culture and standards from the ground up

Accor training programs, Heartist development journey, and career growth within the global Accor network

Competitive compensation package and
- based incentives

Work in a dynamic, international environment that values authenticity, creativity, and collaboration

Contribute to a project that embodies sustainable and responsible hospitality

You will be responsible for:

Leading Daily Operations

Supervise and coordinate Front Office, Housekeeping, and Spa teams, ensuring
- standard service and operational efficiency

Oversee guest journey from arrival to departure, ensuring smooth communication across departments

Conduct regular room and public area inspections, maintaining hygiene and quality standards

Monitor occupancy, room status, and readiness, ensuring seamless collaboration with the Revenue and Maintenance teams

Building and Developing Your Team

Lead and coach supervisors (Front Office, Housekeeping, Spa) and their teams

Ensure consistent communication through daily briefings and shift handovers

Deliver
- on training and feedback to foster
- oriented culture and teamwork

Promote
- training and flexibility among departments

Driving Service & Guest Experience

Create a warm, personalized, and professional atmosphere that reflects the Mercure spirit

Manage guest feedback and implement service recovery procedures

Drive guest satisfaction scores across rooms, cleanliness, and spa experiences

Implement brand standards and ensure audit readiness

Pre-Opening Responsibilities

Participate in the pre-opening phase, defining operational standards, checklists, and procedures

Assist in recruiting and onboarding the Rooms Division team

Support setup of PMS, housekeeping, and spa systems

Conduct mock operations and ensure readiness for the opening

Qualifications

Your experience and skills include:

Minimum 3 years of hotel operations experience, with proven leadership in Rooms Division or Front Office at management or supervisory level.

Proven ability to lead by example, manage teams, and ensure operational consistency

Strong guest service orientation, attention to detail, and commitment to quality

Financial awareness and understanding of cost control, productivity, and budgeting

Familiarity with Opera Cloud PMS and Accor brand standards preferred

Fluent in English and Romanian (additional languages are an advantage)

Additional Information

Our team and working environment

At Mercure Oradea, you will join a passionate,
- minded team that values authenticity, teamwork, and creating memorable experiences for our guests in the heart of one of Romania’s most dynamic cities.

Our commitment to Diversity & Inclusion

We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.

(Hotel Franchised)

Informații detaliate despre oferta de muncă

Firma:	Accor
Localiția:	Oradea Oradea, Județul Bihor, Romania
Adăugat:	3. 11. 2025 Postul de muncă activ

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Rooms Division Manager – Mercure Oradea (Opening Spring 2026) Oradea