RVO Support Engineer

RVO Support Engineer
Cluj-Napoca
Cluj-Napoca, Cluj County, Romania

RVO2 is a global program that leverages virtualization technology to manage project engineering systems at multiple centers.

The RVO2 Support Engineer is responsible for overall activities related to the support of the Worldwide Centralized Engineering Infrastructure in the local RVO2 center and remote support of other RVO2 centers. Tier 1 is the
- line support that handles basic customer issues and activities, while Tier 2 is the
- line support that handles medium complexity issues and activities such as systems deployment, resolution of support requests and assisting more senior personnel. Activities should be performed following existing documented processes and standards under our ISO 27001 certification.

We look forward to seeing your application!

Responsibilities

Actively participates in a variety of activities of the daily operation, by providing Tier 1 and Tier 2 support with limited assistance

Participates in the creation of troubleshooting tasks with low to moderate complexity

Participates in the implementation of solutions with varied complexity according to documented standards

Participates and observes interactions and troubleshooting with internal and external customers

Examples of activities:Deployment and decommissioning of systems in a virtual environment
Resolution of support requests in a virtual environment, including support for Emerson applications and products such as: Delta
V, Syncade, Mimic and Project Data Link
Configuration of product templates
Execution of backups and restores

For This Role, You Will Need:

Bachelor’s degree in Information Technology, Engineering, or equivalent experience level in related field.

Minimum 2+ years of experience in:VMware v
Sphere and VCenter
MS Windows server OSDeployment of virtual machines in a large virtual environment
Networking (certifications desirable)

Excellent verbal and written communication skills in English

Preferred Qualifications that Set You Apart:

Knowledge of:VMware Operations Manager
Dell blade and rack systems
Datacenter Operations
ISO 27001 Information Security Management System

Experience using MS Share
Point and MS Teams

Familiar with Emerson Automation Solutions products, processes and standards

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

Informații detaliate despre oferta de muncă

Firma:	emerson
Localiția:	Cluj-Napoca Cluj-Napoca, Cluj County, Romania
Adăugat:	4. 12. 2025 Postul de muncă activ

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