SaaS Customer Success Manager with Italian
Role Description
Customer Success Managers (CSMs) ensure that Oracle Cloud solutions are aligned with our customers’ business goals and Key Performance Indicators during the entire lifecycle.
The objective of the Saa
S Customer Success Manager is to maximize Customer retention and success while also driving increased services revenue. In this role you will focus on the volume business.
The Customer Success Manager is a Business Partner, responsible to help a portfolio of EMEA customers achieving the maximum possible value they can with Oracle Saa
S suite of applications (ERPM, HCM and CX solutions).
You will work towards individual annual targets for driving adoption of your customer’s subscriptions and work closely with sales and other CSS teams to enable further adoption of Oracle products / services within the volume installed customer base.
This role requires remote interactions with customers across EMEA and is based in Bucharest.
Customer-facing experience
- verbal cues, mirror the interlocutor’s pace, no interruptions, familiarity with corporate jargon,
IT industry exposure
Corporate background
Essential Knowledge and Background
- based/Saa
S solution offerings is desirable
Career Level - IC3
Essential Duties
S telemetry data and of the Full Saa
S Solution
- sells/cancellations and help identify/position expansion opportunities.
- service and proactive push communication.
Career Level - IC3
- Informații detaliate despre oferta de muncă
Firma: Oracle Localiția: Bucureşti
Bucharest, Bucharest, RomaniaAdăugat: 29. 6. 2025
Postul de muncă activ
Fii primul, care se va înregistra la oferta de muncă respectivă!