SAP Key User - ARIBA/GIS

SAP Key User - ARIBA/GIS
Cluj-Napoca
Cluj-Napoca, Cluj County, Romania

As a leading provider of Human Resources consulting services in Transylvania, we deliver regional coverage and specialized expertise across four core areas: recruitment and selection, personnel leasing, assessment centers and HR consultancy. With a strong and consistent presence on the Romanian market, we continue to consolidate our position through a strategic commitment to continuous improvement and alignment with evolving business needs.

Our success is founded on the professionalism of our services, the multidisciplinary capabilities of our consulting team, and the
- standing partnerships we maintain with clients who rely on our support in navigating complex HR challenges.

We collaborate with organizations across a broad range of industries, including IT&C, automotive, outsourcing, pharmaceutical, banking, FMCG and others, building sustainable,
- term relationships that contribute to their organizational growth.

Guided by the principles of client orientation, teamwork, flexibility, excellence, dedication, and responsibility, we remain focused on delivering measurable value and consistently
- quality services to our partners.

Are you passionate about process optimization, digital tools and enabling others to work smarter? We’re looking for a SAP Key User (MM) who will act as a central point of expertise.  You’ll support our growing teams in mastering their platforms while ensuring full process compliance, effective onboarding, and continuous improvement.

Your Key Responsibilities

User Support & Training

• Guide and support end users in either SAP Ariba or GIS platforms.
• Provide onboarding for new team members and ensure effective knowledge transfer.
• Organize training sessions and keep training materials & documentation up to date.
• Be the first point of contact for user questions and troubleshooting.               

Process Alignment & Compliance

• Ensure consistent application of procurement and process standards across teams.
• Support teams in difficult situations or process escalations.
• Communicate process changes and ensure their adoption.

Process Expertise & Communication

• Act as a liaison between end users and Business Process Owners/Experts.
• Participate in the Key User Community and share relevant updates.
• Raise system issues or enhancement requests via tools such as Service
  Now (SNOW).

Continuous Improvement

• Monitor platform usage and identify areas for process optimization or automation.
• Contribute ideas for reducing cycle time, enhancing user experience, or increasing cost savings.
• Stay updated on SAP system changes and promote best practices.