Scrum Master - Service Cloud Bucharest

Scrum Master - Service Cloud
Bucureşti
Bucharest, Romania

Overview Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15, employees create
- class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over countries. Learn more about what we do. Our
- winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with
- first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. About the team: You will be a part of a current team of development, QA, and architects working with product owners, business analysts, project managers, and UI/UX designers, and other teams to deliver a stellar customer experience across multiple touch points. The immediate focus of this position will be with Salesforce Service Cloud and related workflows and systems. Responsibilities Facilitate Scrum ceremonies such as daily
- up meetings, sprint planning, sprint review, and sprint retrospectives. Identify and troubleshoot obstacles that are hindering the team’s progress. Promote continuous improvement through retrospectives and feedback sessions and ensure the Agile framework is adhered to. Communicate project status, risks and issues to stakeholders. Track KPIs and help teams deliver
- quality products/solutions on time. Ensure that the team follows the Scrum framework and adheres to Agile principles. Participate in designing and supporting software solutions that achieve the best customer value Be a strong enabler and collaborator – willingness to share ideas, documentation and best practices. Ability to work across global cross functional teams and different
- zones to meet aggressive delivery schedules. Excellent interpersonal, oral/presentation and written communication skills in both technical and
- technical language. Pursue ongoing learning opportunities to strengthen
- sets. Qualifications Bachelor’s in Computer Science, Information Systems, or equivalent. Minimum of 3 years of experience as a Scrum Master. Scrum Master certification is preferred. At least 5 years’ experience with custom application development, with an overall 7+ years IT experience. Strong knowledge of Agile Scrum principles and practices. Strong
- solving and analytical skills. Ability to lead and facilitate Scrum ceremonies and retrospectives. Experience with handling stakeholders and ramping up junior resources. Experience in Salesforce Service Cloud development, design and solutioning. Experience with AI technologies is highly preferred. Ability to work independently in a global environment and ability to drive projects. Must possess strong communication and interpersonal skills. Eager to learn and deliver on new technologies. Careers Privacy Statement***Keysight is an Equal Opportunity Employer. ***