Senior Business Analyst

Senior Business Analyst
Cluj-Napoca
Cluj-Napoca, Cluj County, Romania

Job Description

• Collaborate with stakeholders to collect and document business needs, user stories, and workflows related to elevator inspections, audits, and maintenance management.

• Evaluate current business processes and identify opportunities for automation, efficiency, and improved user experience.

• Develop clear and concise business requirement documents (BRDs), functional specifications (FSDs), and process diagrams.

• Participate in daily
- ups, sprint planning, and retrospectives as part of an Agile development environment.

• Act as a liaison between business stakeholders and the development team, ensuring clear understanding and alignment of requirements.

• Assist with user acceptance testing (UAT), feature prioritisation, and feedback collection to ensure the final solution meets business goals.

• Collaborate with the data analytics team to ensure accurate reporting and actionable insights for clients.

• Recommend enhancements to business processes and platform features based on user feedback and industry trends.

• 5+ years of experience as a Business Analyst in software development projects,
• ideally within enterprise level companies.
• Proficiency in gathering and documenting business requirements, user stories, and
• process flows.
• Experience with business analysis tools such as Jira, Confluence, or similar.
• Ability to facilitate workshops, meetings, and presentations with stakeholders.
• Experience working in an Agile environment (Scrum or Kanban).
• Strong skills in creating BRDs, FSDs, and user guides.
• Proficiency in English (written and spoken).

Nice to have:

• Experience working with platforms related to engineering consulting,
• construction, or property management.
• Familiarity with vertical transportation systems, including elevators, escalators,
• and moving walkways.
• Experience with API integrations and data flow documentation.
• UI/UX Experience.

If this position caught your attention, we're looking forward to get to know you and discuss this role in more detail.