Senior Customer Engagement Manager (#4044)

Senior Customer Engagement Manager (#4044)

Romania

Work type: Office/Remote Technical Level: Senior Job Category: Business Development Project: Engagement

N-i
X is a global software development service company that helps businesses across the globe create
- generation software products. Founded in 2002, we unite 2, 400+
- savvy professionals across 40+ countries, working on impactful projects for industry leaders and Fortune 500 companies. Our expertise spans cloud, data, AI/ML, embedded software, Io
T, and more, driving digital transformation across finance, manufacturing, telecom, healthcare, and other industries. Join N-i
X and become part of a team where your ideas make a real impact.

We are looking for Senior Customer Engagement Manager to join our team business development team. The pipeline of potential prospects includes
- size, Fortune 100 and Fortune 500 companies, and requires direct interaction with clients’ top executives and
- making stakeholders. Senior Customer Engagement Manager shall strongly drive sales process, get things done with regards to final sales deliverables, support sales company standards and practices, maintain selling behaviors, create positive work climate and foster accounts growth and further development.

Functions:

Coordination and ownership of the overall sales process, from initial contact to the contract execution

Management of inbound pipeline, evaluating the most prospective opportunities, and developing and implementing strategies to convert them into new business

Prepare related documentation and artifacts as part of the client's offering (proposals, commercial offers, RFI/RFP responses, tender documentation, targeted presentations, etc. necessary to convert an
- size client)

Keeping an accurate database of developed artifacts and maintaining proper and systematic CRM records (Sales
Force)

Tight cooperation with internal company units/stakeholders and following established processes to ensure smooth project
- off

Acting in compliance with all Company Policies & Procedures

Requirements:

Min 5+ years of experience working as EM/Sales Manager, SPM/Delivery Manager, and Tech/QA Lead directly involved in customer communication, qualification, business needs understanding, able to construct clear sales messages and work on sales strategy within the presales team

M. S. /M. A. degree

English - advanced; German, or other foreign language will be an advantage

Lead qualification and the client’s business need understanding

Sales process management, including internal and external stakeholders management

Sales documentation preparation, with availability to address customer, needs up to the point within predefined sales strategy and business model

Sales strategy development and implementation within a joint presales team

Company presentation from the perspective of expertise, portfolio and delivery capabilities

IT industry knowledge and IT outsourcing specifics (SDLC, Software Development Methodologies, Technologies, Estimation Techniques, PM practices, sales quota preparation etc. )

IT industry sales (outsourcing in particular), such as emotional intelligence, prospecting, negotiations, deal closure etc.

Typical Services/Cooperation Models of the IT Outsourcing Industry and Billing Models

Business communication, correspondence, and business ethics

High analytical skills (ability to analyze and recognize potential client's needs and find appropriate solutions)

Strong project management and risk management skills

Time management and
- organization skills

Result orientation and ability to provide results in
- term

Superior presentation skills

Proactiveness, ability to multitask

Available for business travel

We offer*:

Flexible working format - remote,
- based or flexible

A competitive salary and good compensation package

Personalized career growth

Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)

Active tech communities with regular knowledge sharing

Education reimbursement

Memorable anniversary presents

Corporate events and team buildings

Other
- specific benefits

not applicable for freelancers

Informații detaliate despre oferta de muncă

Firma:	N-iX
Localiția:	Romania
Adăugat:	30. 10. 2025 Postul de muncă activ

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