Senior Developer
Job description Test Specialist
Description of the function
You will work in the project team of KCC Cloud. Goal of the project is to migrate the current Genesys Solution to the new Genesys Cloud Platform. With the Genesys platform we support ALL Achmea Customer Contact Centers (58 KCC s divided over multiple divisions / representing multiple brands). Genesys Cloud Platform contains solutions for different customer channels such as voice, chat, appchat, email etc. This application also enables us to record calls, plan the number of agents in a specific contact center and more. To provide an optimal customer journey we also integrate with multiple
- end systems like SAP, CRM, Pega, Website and Apps.
You will work in a multidisciplinary project team in a technically complex environment. With your knowledge and experience in the field of test analysis and test automation, you know how to achieve
- quality results. With your knowledge and experience on Customar Contact Center Solutions you are able to identify product risks and create specific test cases that can be used by all testers.
We are looking for a colleague with guts, humor and
- confidence. Someone who is open to feedback and understands that no progress can be made without collaboration and open communication. Out-of-the-box thinking, curiosity and knowledge sharing are certainly appreciated!
What are you going to do
You prepare tests through test analysis based on risk assessment
You describe testcases in the Azure Dev
Ops tooling and register test results
You will execute testcases conform planning, register test results and consult with the developers when needed
Tests are made as small and as soon as possible in the process (shift left)
You're familiar with a CI/CD approach: we keep our features as small as possible, we automate testing and deploy to production as often as necessary.
You work together with all disciplines in our team.
Description candidate profile
We hope to find an excellent test specialist with knowledge of the Genesys Cloud solution that can help us make the transition to the Cloud and the transition from a on premise solution to a Saa
S.
What are you taking with you in your suitcase
Knowledge of Contact Center Solutions / Genesys Cloud.
Fluency in English both writing and speaking
A completed IT related education at Bachelor(HBO) level
You have 3-5 years of work experience in testing
Experience with test automation
You are eager to learn and have a driven personality. You like to tackle complex issues and you know how to solve them in the interest of the organization (customer-result- and
- oriented).
You can work well with the different characters in your team. You can communicate well and clearly. You dare to address people and you know how to connect people.
You go for results and quality! You always ensure that the sprint goals are achieved with your team. Built-in quality is a must.
What do we offer
As a socially involved organization we pay attention to you as well as to our customers. Attention to your development, vitality and
- life balance. An environment in which you can be yourself and grow. In which there is room for diversity, in which everyone feels at home, based on integrity and respect. Together we are one step ahead of the future.
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