Senior Incident Manager
THE ROLE
The Senior Incident Manager role serves as the primary coordinator during major (P1, P2) incidents, establishing and maintaining ITIL v4-aligned incident management procedures across the organization. The Incident Manager will facilitate efficient incident resolution, conduct
- incident reviews, develop documentation, monitor key metrics, and collaborate with Problem Management to address underlying issues causing recurring incidents.
- performing incident management team
- leading practices for incident management
- wide solutions
- incident reviews and root cause analyses
- call rotation for critical incident response
- technical stakeholders
- pressure situations
- Informații detaliate despre oferta de muncă
Firma: Temenos Localiția: Bucureşti
Bucharest, Bucharest, RomaniaAdăugat: 10. 10. 2025
Postul de muncă activ
Fii primul, care se va înregistra la oferta de muncă respectivă!