Senior Incoming Travel Agent
SENIOR INCOMING TRAVEL AGENT Our client, a top tour operator agency, is looking for a new team member to join their team. The position offered is that of a Senior Incoming Travel Agent, located in Bucharest, with working hours from 9:00 to 18:00 (including a 1-hour lunch break) for 5 days a week. Overtime and weekends may be requested for work but compensated. Availability to travel 30% of the time. Requirements: Minimum 3-5 years of professional experience in the tourism industry (as a Travel Agent); Proficiency in English at an advanced level (C1), knowledge of Spanish is an advantage; Familiarity with Operating Systems: Hotel Cone, Eventer, and Microsoft Office package; Previous experience in the tourism industry with significant expertise in travel planning and organization; Solid knowledge of tourist destinations; Excellent verbal and written communication skills; Ability to work with reservation systems and
- specific software; Customer-oriented and
- solving skills. Flexibility and ability to work under pressure in emergency travel situations or in case of unforeseen changes in travel plans. Ability to work in a team. Strong communication skills. Proficiency in English at a professional level (IELTS or Cambridge certifications are an advantage). Excellent organizational skills and attention to detail. • Ability to work under pressure and manage multiple tasks simultaneously. Responsibilities: • Selling and offering tour packages to our clients • Participating in various sales fairs and corporate events. • Traveling 30% of the time for business purposes. • Client consultation: Collaborating with clients to understand their travel needs, preferences, and budget. Providing recommendations and suggestions for suitable destinations and appropriate itineraries. • Travel planning: Developing personalized itineraries, including selecting transportation, accommodations, activities, and other necessary travel services. • Reservations: Making reservations for flights, trains, buses, cruises, hotels, tours, and others. Ensuring that all travel details are correct and up to date. • Processing hotel and flight reservations in reservation systems such as Hotelcon, Hotelair, and others. • Booking tickets for
- cost airlines • Travel document advisory: Providing information and assistance to clients regarding visa requirements, passports, and other necessary travel documents. • Budget management: Working with clients to establish and adhere to travel budgets. Offering options to keep costs under control and maximize the travel experience. • Problem-solving: Addressing travel issues or delays with tact and professionalism. Finding alternative solutions to ensure a seamless travel experience. • Updated knowledge: Keeping
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- date with destination information, travel regulations, special offers, and trends in the tourism industry. • Sales and marketing: Promoting the agency's travel services and generating additional sales by offering packages and special deals to clients. • Customer relationship management: Maintaining relationships with existing clients and developing new ones to drive business growth. What we offer: Attractive and competitive salary package in the market Meal vouchers. Private Medical subscription. Positive work environment Experienced team to support you Opportunity to develop your career in a top company. Powered by Jazz
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