Senior Sales Representative - Companion Animals
Job Description and Responsibilities
Sales Target
Achieves or exceeds sales objectives in the assigned territory. Builds or maintains business relationships with targeted customers and ensures customer satisfaction, trust & loyalty to selected company products to meet sales objectives
Manages company resources in an efficient way
Customer Management
Manages interactions with targeted customers (during business hours and/or at scientific meetings) that are meaningful, up to date, scientifically valuable and relevant to each individual customer (customized/tailored) based upon an understanding of their needs. Drives customer satisfaction and loyalty to company products
Engages in a
- term professional relationship with customers in order to be considered as the reliable reference in the companion animals domain
Keeps our CRM (MAXX) updated (organization details, customers contacts, consents, visits plan, all details related to visits etc. )Manages customer campaigns in designated area, using our Promo App Keeps close working relationships with representatives of distributors in the field and interacts, when necessary, with them for handling properly
- user customer requests, complaints
Communicates the right messages consistent to the marketing strategy
Territory Management
Analyzes and prioritizes business needs and opportunities in the targeted customers
Uses effectively captured
- and
- call information, market research data as well as own targeting experience to draft and propose action plans per targeted customer groups and individual customers
Uses effectively CRM and other tools, market research data as well as own targeting experience to develop territory action and call plans per target customer group and individual customer
Actively searches for new customers in the designated area, creates them in our CRM (MAXX), with all needed details, and includes them in the call plans
The designated area that we are recruiting now for is composed of the following:3 districts (half) of Bucharest – districts 4, 5 and 6Ilfov (IF) county corresponding to the allocated part of Bucharest
Braila county (BR)Tulcea county (TL)Constanta county (CT)Giurgiu county (GR)Arges county (AG)Valcea county (VL). Administrative Tasks
Timely performs administrative tasks such as encoding call activities and
- meeting notes in the CRM (MAXX) system, expense reports, adverse event reports, etc. Is accountable for company assets and resources assigned and manages their utilization on the best way for the interest of the company (car, mobile phone, PC, promo budget, etc. )Teamwork
Provides relevant and timely feedback to management on local market environment, competitive and own activities. Maintains close collaboration with the manager on strategic and tactical aspects of the companion animals portfolio based on expertise and field intelligence
Maintains high level of professional competence by continuously updating knowledge in the relevant areas (companion animals business, communication, company policies and standards) by attending the respective training opportunities and sharing best practices/examples with others
Can be involved in additional assignments or activities on a need basis determined by the management. Examples include testing new promo materials, sampling, market research, etc. Compliance Ensures that all activities are in line with compliance and our Company’s code of conduct. Qualifications:Education: Master degree or any relevant experience
Skills Required:Minimum of 3 years field sales experience within the Animal Health industry or related industry
Demonstrated motivation and focus on achieving measurable, tangible result
Competent use of MS-Office (Word, Excel, Power Point, Outlook) and in IT technology in general
Excellent communication skills
Medium level of English language (must understand and express him/herself verbally and in written)Willingness to keep learning
A team player, but also able to work autonomously in the field
Ability to travel in the region
Competencies:Leadership Behaviors:Drive Results - Individual Contributor
Focus on Customers & Patients - Individual Contributor
Foster Collaboration- Individual Contributor
Professional Competences
Productive Communication - Applying
Core commercial competences:Customer Engagement - Advanced
Product Knowledge & Portfolio Management - Applying
Sales & Account Management Competences
Sales Acumen - Applying
Customer Segmentation & Targeting - Applying
Negotiation & Contracting - Applying
Other competencies:English – Intermediate
Clean B Driving Licence
Current Employees apply Current Contingent Workers apply Search Firm Representatives Please Read Carefully Merck & Co. , Inc. , Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no
- existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Project Temps (Fixed Term)Relocation:No relocation
VISA Sponsorship:No
Travel Requirements:Flexible Work Arrangements:Shift:Valid Driving License:Yes
Hazardous Material(s):Number of Openings: 1
Fii primul, care se va înregistra la oferta de muncă respectivă!