Senior Technical Account Manager

Senior Technical Account Manager
Bucureşti
Bucharest, Bucharest, Romania

Who We Are:

Sirius
XM and its brands (Pandora, Sirius
XM Media, Ads
Wizz, Simplecast, and Sirius
XM Connect) are leading a new era of audio entertainmentand services by delivering the most compelling subscription and
- supported audio entertainment experience for listeners – in the car, at home, and anywhere on the gowith connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.

This is the place where a diverse group ofemerging talent andlegends alike come toshare authentic andpurposeful songs, stories, sounds andinsights through someof the best programming and technology inthe world. Our
- acclaimed, industry-leading audioentertainment encompasses music, sports, comedy, news, talk, liveevents, and podcasting. No matter their individual role, each ofour employeesplays a vitalpartinbringing
Sirius
XM’s vision to life every day.

Sirius
XM Mediais the gateway for marketers to the largest digital audio advertising ecosystem in North America. As the combined advertising revenue organization of Sirius
XM Holdings Inc. , Sirius
XM Media spans across leading owned and operated audio platforms Pandora and Sirius
XM; innovative adtech solutions powered by Ads
Wizz; sonic creative consultancy Studio Resonate; and an extended content network featuring exclusive monetization agreements with Audiochuck, NBC Universal, Sound
Cloud, and many more. Reaching more than 150 million listeners each month, Sirius
XM Media delivers audiences the tailored brand experiences they crave while putting creators first, making it easy for every marketer to produce, plan, buy and measure across its entire audio universe.

About Ads
Wizz a subsidiary of Sirius
XM, is the leading global provider of digital audio and podcast advertising solutions. Ads
Wizz is the underlying monetization solution for
- known music platforms, podcasts, and broadcastinggroups worldwide, giving advertisers or all sizes unprecedented access to premium and niche audio content. Through dynamic ad insertion, advanced programmatic platforms, andinnovative audioformats, Ads
Wizz efficiently connects buyers and sellers for digital audio and podcastadvertising. Ads
Wizz is a global company with a presence in over 40countries, and a Technology Development Hub in Bucharest, Romania and a Sales organization in UK, London.

How you’ll make an impact:

As a Senior Technical Account Manager (maternity leave coverage - 24 months) you will be responsible for maintaining technical relations with some of our biggest publishers and partners. A high degree of technical background in Ad
Tech platforms is strongly preferred. You will become the technology and product advocate on behalf of the publishers, manage resolution of critical technical incidents, and educate our customers on how to use our products to maximum value gain. In addition, you will assist in growing the business by
- boarding new audio publisher customers and project managing technical integrations to deploy Ads
Wizz’s full suite of monetization solutions. We are looking for someone with an unquenchable thirst to win who’s passionate in helping online audio publishers adapt to the digital world in monetizing this new channel.

The ideal candidate will thrive in our fast paced,
- driven,
- up culture. This position will be based in Bucharest, Romania with occasional business travel to visit our European partners.

What you’ll do:

Manage a handful of our most strategic VIP customers, ensuring a ‘customer first’ approach to achieve adoption of Ads
Wizz tools and growth of our partners digital audio business.

Be key in the preparation and delivery of VIP customer quarterly business reviews and ensure agreed actions are processed.

Work with internal teams (support, product, engineering etc. ) to ensure your VIP customers voice is heard within the Ads
Wizz organization.

Be an expert on the Ads
Wizz supply side platform while understanding its unique position and the value it affords to our supply partners.

Drive
- boarding of new partners including business requirement definition, technical briefing and product deployment specifications, project launch plan creation, acceptance validation and product delivery project management

Coordinate with the Sales/Business Development, Product and Operations Management, and publishers to ensure
- readiness
- launch

Act as a point of contact for customer product and operational change management, post product delivery.

Be a product liaison covering roadmap, releases, and feature requests between our product team and publishers.

Monitor key technical and business metrics, share insights and analytics to partners/customers and internal stakeholders.

Help facilitate various work streams from both a product and commercial perspective.

Manage P1 system incident escalation, communicate status and resolution to partners/customers in collaboration with Global Tech Support and Operations team.

Support quarterly business account reviews with partners/customers and internal executive teams.

What you’ll need:

Entrepreneurial, a
- starter

Strong organizational, process and analytical skills. Detail-oriented

Excellent interpersonal communicator (written and verbal) skills, especially in client services context

Deeply interested in the advertising technology industry

Capable of establishing a trusting relationship with the client, ultimately becoming a strategic advisor

Able to handle work in a
- paced environment and to work with international teams

Open and flexible to execute tasks at every level

Applicants must have a good sense of humor and sound judgment

Experienced working with remote operations and R&D team a plus

Fluency in English (with a second European language a big advantage)

5+ years of related Account/Client Services, Technical Consulting and/or Sales Engineering experience in advertising technology is required

2+ years of involvement with VAST, Open
RTB, and verification/measurement vendors

Understanding of SDKs and ad format (i. e. audio; video) encoding a plus

Proven project management experience with platforms involved in the direct sales and programmatic ecosystem (i. e. SSPs, DSPs; ad servers)

Superior analytical skills and experience with analytic investigation through gathering of large data set to identify and explains trends or patterns

Works well against deadlines and has a clear understanding of how to estimate a project and lead it to completion

A professional and positive demeanor when dealing with internal and external personnel

A proven track record of business successes

Excellent combination of operational, technical support, and business awareness with a consultative mindset.

Our offer – what’s in it for you:

Casual & friendly working environment with opportunities to impact the company with your ideas and involvement.

Technology diversity, interesting technical exposure in building the best
- tech product on the market.

Quarterly Sales Incentive plan to celebrate personal and company wins.

Individual training budget to use as you like for skill improvement.

Sports bonus for activities such as gym, biking, and yoga

Meal tickets card for enjoyable lunch breaks

Gift cards for special events and holidays

Days off for your birthday and special events, to recharge and enjoy your BIG moment.

Private medical subscription to keep you healthy.

Private Pension Fund (Pillar III) based on your years of tenure.

Free library subscription for the book lover in you

Good hardware devices (new laptops / Macs, displays etc. )

Parking lots at company office – 60%
- funded by the company

Company offsites, CSR activities, and getaways to stay connected and keep the flame alive.

Our goal at Sirius
XM is to provide and maintain a work environment that fosters mutual respect, professionalism, and cooperation. Sirius
XM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.

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R-2025-05-48