Service Manager – Continuous Delivery & Quality

Service Manager – Continuous Delivery & Quality
Bucureşti
Bucharest, Bucharest, Romania

Job Description

Your Responsibilities: 

• Own the full lifecycle of developer productivity and quality tools (e. g. , Git
  Hub/Git
  Lab, Artifactory/Nexus, Sonar
  Qube, Lambda
  Test, Pact);  
• Being involved in vendor management, licensing, renewals, and cost optimization;  
• Monitor adoption and performance through KPIs and feedback to drive continuous improvement in developer experience;  
• Define and promote best practices for secure, scalable, and efficient usage of CD&Q tools;  
• Coordinate integration into enterprise workflows, identity systems, and security controls;  
• Facilitate structured feedback loops, evaluate new capabilities, and contribute to roadmap decisions;  
• Ensure compliance with governance, audit, licensing, data protection, and security policies;  
• Provide onboarding, enablement, documentation and targeted trainings to increase
  - service and adoption speed;  
• Support incident and problem management for the managed tools in collaboration with engineering teams.   

Required key competencies and qualifications: 

• Proven experience with software engineering or Dev
  Ops environments; programming fundamentals required;  
• Familiarity with SCM, artifact, testing and quality management tools (Git
  Hub/Git
  Lab, Artifactory/Nexus, Sonar
  Qube, Lambda
  Test, Pact);  
• Experience in vendor & license management, budgeting and lifecycle control;  
• Understanding of security, compliance, auditability and enterprise integration concepts;  
• Ability to analyze tool usage and satisfaction data (e. g. , dashboards, KPIs, CSAT/OKRs);  
• Strong stakeholder engagement and technical communication skills;  
• Service-oriented, proactive mindset with focus on continuous improvement;  
• Independent and reliable way of working in distributed,
  - functional teams;  
• Fluent English communication skills.   

What we offer at METRO. digital?   

• Hybrid and agile work: thrive in a flexible, multicultural environment.   

At METRO. digital, we promote
- life balance through a hybrid working model.  You’ll be part of
- organizing, multicultural teams that collaborate in an agile setup.   

• People development: when you grow so do we!  

We want you to become the best version of yourself with individual and
- wide programs and trainings for people development. Focused among other on development, leadership, appreciation. . . it´s time to upskill your career.   

• Support with individual solutions:

We are
- caring! We offer support whenever you need it - at every stage of your professional journey.   

We offer support whenever you need it - at every stage of your professional journey.   

Want to know more about all our benefits?  Discover more here.    

Let´s connect soon. Apply for the role now!  

Position grade within our career framework: Service Manager Grade 2 (Md5).