ServiceNow Developer (Job ref. L5539X83) Bucharest

ServiceNow Developer (Job ref. L5539X83)
Bucureşti
Bucharest, Bucharest, Romania

ABOUT COMPANY

Oben stands ready to provide the IT Strategy and Consulting support for Global Leaders to help them steer their Organizations through Change. We leverage our functional and technology expertise, insights and industry
- how to help Enterprises reach their goals.

ROLE INSIGHTS

We are currently expanding our Service
Now team with the aim to deliver innovative solutions for our current and future clients. You will collaborate with Business Analysts (BAs), Product Owners (POs), and technical teams. As we continue to expand, we are looking for new consultants to bring fresh perspectives and contribute to the success of our clients digital transformation journeys.

If you are interested in discussing such an opportunity within our company, do not hesitate to use the Apply for Position button.

ROLE DETAILS

Job Title: Service
Now Developer

Job Location: hybrid

Effort Schedule: 8 Hours/Day

Project Communication & Documents: English

Job Summary: The ideal candidate will have
- depth knowledge of Service
Now modules, integration strategies, and development best practices, with a strong focus on API-based integrations, custom scripting, and deployment processes.

Responsibilities:

• Lead technical initiatives related to the development of REST/SOAP interfaces between Service
  Now and other external systems.
• Design, develop, and deploy integration solutions considering
  - scale architecture, including provisioning systems, authentication, APIs (both synchronous and asynchronous), master data management, and more.
• Provide expert advice on potential risks and constraints related to Service
  Now upgrades and other technical challenges.
• Oversee and implement integrations with
  - party enterprise software, ensuring seamless communication between systems.
• Develop custom software solutions through scripting and software development within the Service
  Now platform.
• Deploy, test, and document digital solutions ensuring
  - quality standards and meeting project goals.
• Install, configure, and integrate Service
  Now products and solutions, ensuring alignment with business requirements.
• Participate in focus groups and meetings to analyze root causes and identify solutions for major incidents, offering proactive recommendations.
• Review code during team code review sessions to identify and address potential issues or improvement areas.
• Advocate Service
  Now best practices during the development of new features and ongoing deployments, ensuring alignment with Service
  Now guidelines.
• Identify potential technical risks and share
  - win solutions with project teams to mitigate project delays.
• Share technical and operational knowledge to enhance the usage and functionality of existing Service
  Now instances.
• Be a core contributor to instance upgrades, migrations, and major version transitions for Service
  Now implementations.
• Collaborate with
  - functional teams on modules including ITSM, ITBM, CSM, HRSD, Discovery, SO, Notifications, Third-Party Integrations, and App Engine.

Requirements: 

• Strong experience in Service
  Now development and implementation, including custom applications, REST/SOAP integrations, and Service
  Now modules.
• Familiarity with Jira and Confluence to manage development processes and documentation.
• Strong functional and manual testing skills, with experience in automated testing frameworks.
• Experience in providing integration solutions and strategies for
  - party enterprise software.
• A global vision and strong intuition to predict the impact of changes on the environment, recommending optimal solutions for issues.
• Ability to analyze
  - sensitive technical constraints, share risks, and propose potential
  - wins.
• Excellent communication skills with the ability to work effectively in
  - functional teams and mentor junior staff.

• Service
  Now certifications such as Certified Application Developer or Certified Implementation Specialist.