ServiceNow DevOps (Job Ref. Y6V8YR45) Bucharest

ServiceNow DevOps (Job Ref. Y6V8YR45)
Bucureşti
Bucharest, Bucharest, Romania

ABOUT COMPANYOben stands ready to provide the IT Strategy and Consulting support for Global Leaders to help them steer their Organizations through Change. We leverage our functional and technology expertise, insights and industry
- how to help Enterprises reach their goals.
ROLE INSIGHTS

We are currently expanding our Service
Now team with the aim to deliver innovative solutions for our current and future clients. You will collaborate with Business Analysts (BAs), Product Owners (POs), and technical teams. As we continue to expand, we are looking for new consultants to bring fresh perspectives and contribute to the success of our clients digital transformation journeys. If you are interested in discussing such an opportunity within our company, do not hesitate to use the Apply for Position button.

We are seeking a Service
Now Dev
Ops Engineer to manage, develop, and optimize our Service
Now platform. This role combines development and operations, ensuring smooth delivery, performance, and compliance.

• Develop and enhance Service
  Now applications, portals, and workflows

• Integrate Service
  Now with enterprise tools and build automation/CI-CD pipelines

• Provide 2nd-level support and resolve incidents/requests

• Monitor platform health, performance, and service levels

• Manage user accounts, roles, and permissions

• Apply patches, upgrades, and security updates

• Ensure compliance and support audits

• Strong experience in Service
  Now development and administration

• Proficiency in Java
  Script, HTML, CSS, REST, and Graph
  QL

• Hands-on knowledge of ITSM, HRSD, and CSM modules

• Familiarity with ITIL practices and agile environments (Scrum/Kanban)

• Problem-solving mindset, attention to detail, and strong communication skills

• Bachelors or Masters in Computer Science/IT (or equivalent)

• Service
  Now certifications (CSA, CAD, CIS) required; additional certs a plus

• 2+ years relevant experience

• Fluent in English (spoken & written)