Solutions Consultant with Slovak and English
Allgemeine Angaben Bewerbungsfrist
31-Dez-2025 Standort
BG - Sofia - TELUS Tower Land
Bulgarien
Bewerbungsfrist
Standort
Land
Jobbeschreibung Please note that the position is based in Sofia, Bulgaria, and we will assist you to relocate.
Join TELUS Digital Bulgaria as a Solutions Consultant with Slovak and English for the world's biggest search engine, and become part of a dynamic team dedicated to delivering exceptional customer service. We're seeking professionals with strong communication skills to help users maximize their product experience.
We offer:
Monthly allowance bonus covering part of the rent
Flexible contract conditions (temporary employment,
- time options)
Financial support during relocation (e. g. : for transportation, hotel stay, rent, and assistance in finding a
- term rental)
Fully paid training
Stable job and career development opportunities
Attractive salary
Additional health insurance
More than fifty benefits and services to choose from
Positive international working environment
Support and learning
Employee referral bonuses
Key Responsibilities:
Deliver professional support for our products and services, maintaining a stellar customer satisfaction rate
Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers
Engage customers through multiple channels, including phone, email and chat
Resolve customer inquiries within agreed SLAs, using our comprehensive knowledge base and established protocols
Consistently meet or exceed performance goals for call handling time,
- call resolution, and customer satisfaction scores
Răspunde la anunț
Fii primul, care se va înregistra la oferta de muncă respectivă!
Please note that the position is based in Sofia, Bulgaria, and we will assist you to relocate.
Join TELUS Digital Bulgaria as a Solutions Consultant with Slovak and English for the world's biggest search engine, and become part of a dynamic team dedicated to delivering exceptional customer service. We're seeking professionals with strong communication skills to help users maximize their product experience.
We offer:
Monthly allowance bonus covering part of the rent
Flexible contract conditions (temporary employment,
- time options)Financial support during relocation (e. g. : for transportation, hotel stay, rent, and assistance in finding a
- term rental)Fully paid training
Stable job and career development opportunities
Attractive salary
Additional health insurance
More than fifty benefits and services to choose from
Positive international working environment
Support and learning
Employee referral bonuses
Key Responsibilities:
Deliver professional support for our products and services, maintaining a stellar customer satisfaction rate
Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers
Engage customers through multiple channels, including phone, email and chat
Resolve customer inquiries within agreed SLAs, using our comprehensive knowledge base and established protocols
Consistently meet or exceed performance goals for call handling time,
- call resolution, and customer satisfaction scores- Răspunde la anunț
Fii primul, care se va înregistra la oferta de muncă respectivă!
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