Support Engineer (cybersecurity) - English - Romania Timișoara

Support Engineer (cybersecurity) - English - Romania
Timişoara
Timișoara, Timiș, Romania

Jujur. Honest, trustful, fair.

Transparency is key at Jujur. Our team is committed to deliver an honest and personal approach when it comes to recruitment solutions. Candidates and clients come to us as we take the time to really understand their needs.

We are upfront while setting realistic and achievable goals. We believe that treating others with fairness and dignity is the rain that helps them grow and be fruitful.

Position: Support Engineer

Location: Romania - Remote

Employment type: 18 month contract

DUTIES AND RESPONSIBILITIES:

You review, investigate and solve customer technical issues, collaborating

within and across teams and leveraging troubleshooting tools and practices

You participate in communities with peer delivery roles.

You develop specific technical and professional proficiency to enable you to

understand and resolve customer issues, through training and readiness.

You identify potential product defects and provide feedback to more senior

engineers, contributing to Microsoft product improvements

REQUIREMENTS:

Required

• 3+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 1+ year(s) technical support, technical consulting experience, or information technology experience
• Experience in Network Security Engineering or consulting, and, or Systems Administration with focus on security concepts, Defender for Cloud and Sentinel
• Customer facing experience
• Enterprise cloud experience with any of the major cloud providers, including cloud security, networking, and migration of
  - cloud or hybrid deployments
• Experience supporting large and complex geographically distributed enterprise environments with 1000+ users

Experience in one or more of these areas desirable

• Experience with Linux
• Experience with managing Microsoft Defender stack, including deployment and operations. (I'm not limiting to only Defender for Cloud as our products are increasingly integrated with Defender XDR so having knowledge on the whole stack would be very beneficial)
• Experience with Kusto Query Language (KQL)
• Scripting and automation (Power
  Shell or Python, Java, or a similar language, can be a beginner to intermediate level).
• Containers
• Vulnerability Assessment
• AZ-500
• Power
  Shell
• Logic Apps / Azure Functions

BENEFITS:

• Excellent remuneration package based on experience, skills, and performance
• Be part of a dynamic international team with a positive and friendly atmosphere
• Guidance and tools to reach career potential
• 9 AM – 6 PM
• Private health insurance