Team Leader Order Administration

Team Leader Order Administration
Cluj-Napoca
Cluj-Napoca, Cluj County, Romania

Are you a professional searching for a new challenge? We have a new opportunity for you! In this role you will lead and develop the Order Administration team. If you are ready to expand your professional experiences and grow professionally, we invite you to become a valued member of our team in Cluj!

In This Role, Your Responsibilities Will Be:

Lead Order Administration team on a day to day basis;

Supports with any activity regarding the country strategy, ensuring the team follows the correct process and support the initiatives;

Ensure the timely entering of orders into the sales order processing system executing global initiatives;

Makes sure the booking and invoicing activities are handled in a structured manner in order to best support the sales and order to cash cycle;

Liaise with Credit Management to resolve any invoice discrepancies and help reduce the company DSO levels;

Balance workload within the team;

Supports the team in developing a customer focused mindset; ensures the team has a proactive communication approach with the customers;

Develops a sound knowledge of the business strategies in order to ensure appropriate support for the local teams;

Organize and participate in regular meetings with the local and remote teams for proper alignment between SUB, HUB and BU;

Supports with the Sales POR process ensuring date management accuracy;

Supports initiatives for continuous training and development of the team;

Participates in the recruitment of new team members;

Coaching and motivating team members, drive performance evaluations, sign off holiday and
-
- absence forms.

Order Administration tasks to be monitored:

Ensure the
- time and complete processing of the orders;

Responsible for complete order lifecycle from PO received to invoicing for the processed orders;

Check trade compliance issues for each order;

Generate order acknowledgements;

Expedite factories and make sure items are delivered
- time and complete;

Keep a close contact with the customer and sales team to inform of any delays and problems;

Handover documentation requirements to the Documentation Controlling team;

Provide constant status updates to European Sales Offices/Customers;

Conduct data management activities;

Maintain accurate and updated order logs.

Who You Are:

You see the big picture, constantly are encouraging future scenarios, and build strategies to sustain competitive advantage. You analyze multiple and diverse sources of information to define problems accurately before moving to solutions. You deliver messages in a clear, compelling, and concise manner. You deliver feedback letting people know where they stand, honestly and sensitively. You consistently use multiple methods to develop others. You consider multiple and varied viewpoints when addressing problems and opportunities.

For This Role, You Will Need:

University degree and a minimum of 2 years’ experience in a leadership position;

Languages: English – advanced level, German – Medium level.

Preferred Qualifications That Set You Apart:

Computer literate (MS Office);

Oracle, CRM would be a plus;

Customer service experience.

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

Informații detaliate despre oferta de muncă

Firma:	emerson
Localiția:	Cluj-Napoca Cluj-Napoca, Cluj County, Romania
Adăugat:	12. 11. 2025 Postul de muncă activ

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