Technical Business Analyst Bucharest

Technical Business Analyst
Bucureşti
Bucharest, Bucharest, Romania

The Technical Business Analyst will be a key enabler within Conectys’ Innovation & Technology team, which forms a key part of the wider, cross functional Innovation & Solutioning team. Working closely with the Innovation & Technology Program Manager, the BA will ensure that technology and innovation initiatives are grounded in clear business requirements, robust technical documentation, and validated delivery outcomes.

The BA will act as a bridge between business stakeholders, operations, and technical delivery teams, translating client and internal needs into actionable technical roadmaps and supporting the adoption of innovative solutions across Conectys’ global operations.

Day-to-Day Responsibilities

• Collaborate with business and operational stakeholders to gather, analyze, and document requirements for innovation and technology initiatives.
• Translate business needs into structured functional and technical documentation (BRDs, Functional Specs, Technical Specs, Process Flows etc. ).
• Partner with the Program Manager to define, update, and track the technology roadmap (e. g. , Bluetweak, AI, automation).
• Support the design and
  - creation of internal and client facing solutions with Operations, Sales and external partners.
• Coordinate and manage User Acceptance Testing (UAT), including preparing test scenarios, guiding stakeholders, documenting results, and validating resolutions.
• Ensure requirements traceability from intake through delivery, aligning business objectives with technical capabilities.
• Contribute to the continuous improvement of solution delivery and documentation standards.
• Provide regular updates, reports, and insights to the Innovation & Technology Program Manager for leadership scorecards and
  - facing initiatives.
• Support procurement initiatives to onboard new technology and tools into the business

Qualifications & Skills

Required:

• 2–3 years of experience as a Business Analyst or Technical BA, ideally in a BPO, outsourcing, or
  - driven environment.
• Proven ability to produce clear, structured, and detailed documentation for technical teams.
• Hands-on experience with UAT planning and execution.
• Knowledge of SDLC and delivery methodologies (Agile, Waterfall, Hybrid).
• Strong stakeholder management, facilitation, and communication skills.
• Experience of working within cross functional teams with strong collaboration
• Experience of working with external vendors to select and onboard technology

Preferred:

• Bachelor’s degree in business administration, Information Technology, or related field.
• Experience with digital transformation, automation, or AI-enabled projects.
• Familiarity with reporting/analytics platforms and integration projects.
• Exposure to
  - facing solutioning or
  - creation processes.

Sounds good? Find out what you can get:

Competitive salary package & meal vouchers;

• The opportunity to work in a
  - cultural environment;
• Private medical insurance;
• Everything you want to read from Bookster;
• Learning programs for your development;
• Wellness activities for your wellbeing.