Technical Support Specialist Iași, Județul Iași

Technical Support Specialist
Iaşi
Iași, Județul Iași, Romania

CCNA (nice to have) VMware (junior) Linux (junior) TCP/IP (junior) Windows Server (junior) English (advanced) CRIF is an innovative international Group specialized in IT solutions, decisioning systems, outsourcing, banking software and consulting services; our clients are mainly finance companies, insurance companies, utilities and enterprises and we support them in each step of their relations with their customers. In order to develop our company we look for: TECHNICAL SUPPORT SPECIALIST As Junior Technical Support Specialist you will be a part of our IT Technical Support Team based in Krakow which is responsible for supporting our IT infrastructure for Poland and Germany. You will be responsible for supporting Senior Team Members in solving technical problems related to software, hardware and other technical tools. In particular, the successful candidate will:Supporting the development environment, Maintaining of the ICT infrastructure in the office, Solving problems related to the company's products and services, Researching and solving user problems related to computer software and hardware, Creating technical documentation, e. g. user manuals, Error analysis to find solutions to problems and improve the performance of products or services, Maintaining records of hardware and software, Support for electronic reporting systems. Desired Skills & Experience:At least 1 year of experience on a similar position, Technical degree (electronics, computer science, physics, mathematics), Fluent knowledge of the English and Polish language, Experience in maintaining Windows Server, Basic knowledge of the TCP/IP protocol - the ability to diagnose and solve network configuration problems, Basic knowledge of Linux servers based on Ubuntu, Basic knowledge of virtualization technology (VMware), CCNA (nice to have). Soft skills:Strong analytical and
- solving skills, Ability to explain technical issues to technical and
- technical employees, Abilities to work as part of a team. Our offer:A stable job in a
- growing environment, in a company included in the prestigious Fin
Tech 100 - a ranking of the leading global technology solution providers to the financial services industry, Benefit package (private medical care, Multisport Plus, meal discounts, Life insurance etc. ), Trainings package (tech and
- skills), Language online classes (English & German & Italian), Challenging atmosphere & team spirit even while working remotely, Smart working model, Free car and bike parking.