Troubleshooter Technician Bucharest

Troubleshooter Technician
Bucureşti
Bucharest, Bucharest, Romania

At Alstom, we understand transport networks and what moves people. From
- speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Job title: Trouble Shooter Technician Based at: Romania-Bucharest

Introduction

For almost 30 years, Alstom has been an innovative pioneer playing an important role in Romania’s transition towards a modern and sustainable railway transport. From
-
-
- art digital rail control, to infrastructure and electrification projects, along with metro trains and the
- term maintenance of the metro fleet in the country’s capital city Bucharest, Alstom is constantly making a difference in the mainline and urban rail transport in Romania. Through the diversity and complexity of its projects, Alstom is a very attractive employer for the young generations of Romanian specialists, giving them a unique chance to professionally grow in an international environment with access to worldwide knowledge and capabilities.

Overview:

Troubleshooting of Alstom products at customer site in order to ensure their availability. Provide technical expertise to subcontractors, warranty support team, project team members and less experienced personnel. Key accountabilities:Carry out Troubleshooting during PI period as well as Pre-warranty & Commissioning (and Validation & Certification if applicable), including investigation and repair
Carry out Fleet check activities
Reports & register any deviation (failure/event) in Failure Management data base including configuration data
Support operation helpdesk
Apply & enforce Alstom & customer EHS & security rules and relevant PI processes on customer site
Execute test & trouble shouting procedures to evaluate system performance and performs failure analysis on parts to be returned for repair
Support Implementation Field Modifications (FM operator), if required
Support specific technical investigations by Engineering or internal/external Suppliers
Recommends preventative and corrective actions
Instructs and directs operators in field modification and repairs if needed
Advises PI management regarding customer satisfaction, product performance, and suggestions for product enhancements
Ensure good information flow about interventions & operations within Troubleshooting to support shift transition, if needed
Lead Troubleshooter team, if needed
Conducts peer reviews of PI activities and provide technical leadership if requested
Contribute to Return of Experience

Education requirements:

Technical troubleshooting/investigation/testing experience (mechanical or electrical / electronic) (> 10 years for Senior position)Field Experience (> 10 years for Senior position)EHS knowledge and exposure
Product knowledge
Ebglish
- mandatory

Experience:Mandatory

Technical troubleshooting/investigation/testing experience (mechanical or electrical / electronic) (> 10 years for Senior position)Field Experience (> 10 years for Senior position)EHS knowledge and exposure
Product knowledge
Self-government

Desirable 

Railway Safety/Product liability

Engineering knowledge

Customer contact

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an
- opportunity employer that celebrates diversity across the 63  countries we operate in. We’re committed to creating an inclusive workplace for everyone.