VP, Operations - Remote (Contractor)

VP, Operations - Remote (Contractor)
Iaşi
Iași, Iași County, Romania

Immediate interviews this week — contractor, start ASAP

Title: VP, Operations — Remote (Contractor)
Location: Remote - Preference Philippines; South East Asia; Poland; Romania; Ukraine
Base fee: USD $1, 500–$2, 500 / MONTH + Performance Incentives (Paid via Wise or bank direct deposit)
Employment type: Contractor, Full-Time
Company: Shae Group
Website: https://shae. group

Who We Are
We are a global AI-powered technology and services group operating multiple brands across health, wellbeing, and performance. We’re AI-first,
- obsessed,
- heavy, and scale through tight systems, high standards, and radical transparency. We adopt AI across strategy, operations, marketing, product, and client experience — and hire people who are AI-savvy, adaptive, and
- driven.

Who You Are
You are a
- agency operator with deep experience in AI/tech services and ops. You translate strategy into quantified OKRs/KPIs and consistently deliver. You have deep experience in Saa
S sales, shipped Rev
Ops and
- management programs, understand DORA/Accelerate metrics, are fluent in security & compliance (SOC 2/ISO 27001/NIST CSF), and design interoperable, shared services across brands. You communicate crisply at the executive table and dive deep with operators when required.

Responsibilities:
• Run the company operating cadence (OKRs, QBRs, MBRs), dashboards, variance management and reporting.
• Build and own the Rev
Ops stack (CRM → Marketing Ops → Success/Support → Billing & Collections) and ensure forecast accuracy.
• Implement
-
- purpose ITIL 4-lite practices (Incident, Change, Problem management, SLAs) and institutionalize DORA/Accelerate metrics.
• Lead security & compliance readiness (SOC 2, ISO 27001, NIST CSF) and vendor risk/commercial strategy.
• Ensure every new funnel, program or product integrates cleanly into our architecture (intake → design → test → launch → hypercare) and build a
- performing operations org (Rev
Ops, Service
Ops, Data, Automation).

Requirements

Must-have qualifications:
• 8+ years’ experience in operations, Rev
Ops, or technical program leadership in AI/tech services or Saa
S environments, with proven outcomes.
• Direct experience building Rev
Ops stacks,
- management practices, and measurable OKR frameworks.
• Fluency in security & compliance frameworks (SOC 2, ISO 27001, NIST CSF) and vendor risk management; strong executive communication.
• Advanced Experience using GHL (Go
High
Level) CRM.

Nice-to-have:
• Experience with DORA/Accelerate metrics and partnering with Product/Engineering to improve flow.
• Prior leadership building
- brand shared services, platform consolidation, or
- form program launches.

Benefits

Compensation & performance bonuses:
Base Salary: USD $1, 500–$2, 500 per month (experience-based).
Performance incentives: Per project/ brand/ funnel
Equity /
- term incentive plan negotiable for the right candidate.

Payment & contractor terms:
Independent Contractor status only. Payment in USD via Wise or bank direct deposit. Invoicing monthly. No employee benefits; paid time off available for strong performance and exceeding KPIs.

How