Warranty Claims with German - Sibiu

Warranty Claims with German
Sibiu
Sibiu, Sibiu, Romania

What to expect:

Warranty Claims and Service Inclusive Program Assessment where you will have to do the following:

Automated Processing Oversight
Manual Assessment
Correction, Rejection, or Credit
Technical Understanding
Language Skills
Time Management/ Prioritization

Evaluation of Authorizations for Repairs where you will have to do the following:

Goodwill Payment Authorization
Technical Evaluation
Quick Response Time

Consultancy Tasks, Analytics, Reporting where you will have to do the following::

Consultancy Support
Analytics and Reporting

Alignment and Status Updates

Ticketing System Utilization

General Recommendations where you will have to do the following:: Continuous Training
Feedback Mechanism
Process Optimization
Documentation Best Practices

What you bring along:

Vehicle mechanic/mechatronics technician with relevant commercial vehicle experience, master craftsman/technician, as well as additional commercial knowledge

Good product knowledge of MAN and NEOPLAN vehicles and experience with after sales requirements

Experience in dealing with warranty issues

Good IT skills in MS Office, HOST applications and SAP R/3

Assertiveness and communication skills

Independence and high motivation

Good knowledge of English and German (mainly reading) Language level B2

Independent and structured way of working

Ability to work in a team.

What we offer:

Informații detaliate despre oferta de muncă