MS Automated Operations Engineer
Description
Join our Team
As the tech firm that created the mobile world, and with more than 54, 000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in?
Come, and be where it begins.
Our opening
At Ericsson Romania we are looking for energetic and
- oriented people with a keen interest in
- solving and who are keen to develop their skillset through continuous personal and professional development through a career in telecommunications.
You will:
• Be responsible for the coordination, support, management and execution of 1st Level proactive and reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.
• Constitute first/ single point of contact for specific software and hardware solutions delivered to customers.
• Be responsible for opening of customer trouble tickets and to receive orders request, in various types of applications.
• Detect any events related to specific services performance or quality provided to the customer, to report them and act accordingly, in order to tackle them.
• Initiate functional issues of incidents, trend analysis of end user performance and faults to early identify customer incidents or problems
To be successful in the role you must have:
• Good understanding of telecommunication networks.
• Proficiency in English and Spanish (Nice to have).
• Ability to react quickly, also very good communication and collaboration skills.
• Perseverance, interest in documenting and problem solving, practical spirit, advising, helping and developing others, tact, understanding, ambition,
- confidence.
• Analytical technical thinking.
• Availability to work in 24/7 shifts.
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
Fii primul, care se va înregistra la oferta de muncă respectivă!
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De ce să cauți de muncă pe Lucrezi.ro?
În fiecare zi oferte noi de muncă Puteți alege dintr-o gamă largă de locuri de muncă: Scopul nostru este de a oferi o gamă cât mai largă de opțiuni Lasă să-ți fie trimise noile oferte prin e-mail Fii primul care răspunde la noile oferte de muncă Toate ofertele de muncă într-un singur loc (de la angajatori, agenții și alte portaluri) Toate serviciile pentru persoanele aflate în căutarea unui loc de muncă sunt gratuite Vă vom ajuta să găsiți un nou loc de muncă