Platform Specialist (Deployment)
Description
& Requirements Who we are looking for Who are you? We believe you have 2-3 years of working experience working within a support function. You believe that technology is an enabler with never ending possibilities and you are used to communicate about this also with people who do not share your conviction. Your role within our team will be as a Platform Specialist with focus on the continuous development of the product. Our team support local business teams with their deployment of Intela, Tax & Legal’s new global digital platform that is used by our people and our clients to collaborate. We work closely together to serve Deloitte member firms within our cluster, North South Europe (NSE). We are looking for you, who work in a structured manner and has an attention to detail. At the same time, you understand the importance of being flexible with the primary focus on delivering in a timely manner despite short deadlines. Experience from- based work in an international environment is considered as a merit. You love learning new things and you are happy to share your knowledge with others. Your future role What will you do? You will be part of the NSE Intela Center of Excellence with a very important mission: to ensure an optimized implementation and adoption of Intela within the Deloitte North South Europe region. Intela is Tax & Legal’s new global digital platform and one of the outcomes of Project Delphi, a global transformation programme reinventing how Tax & Legal will operate now and in the future. Intela includes possibilities to change how we communicate with our clients, and how we perform our tax analysis. This while allowing us to create and track various workflows in a standardized and transparent manner. We are only in the beginning of this
- ending transformation journey, and we would love to have you onboard to add to our success. Your primary focus will be to become an expert on Intela. That includes understanding how Intela works, how it should be (or should not be) used and how it is configured. As new releases of Intela come out, you will support with the user acceptance testing of the platform for NSE. You will be expected to assist with leading and monitoring implementation projects that are run with local business teams and to help manage these client relationships. Naturally, you will be able to support local teams if they have questions about Intela functionality. There will be some business travelling expected. However, to a very limited extent. Your performance will be measured in relation to what extent Intela is implemented successfully across NSE (e. g. number of active internal and external users and clients onboarded). Responsibilities • Build a deep knowledge about Intela • Assist with leading implementation projects that are run with local business teams • Run demos of Intela functionality • Manage core configuration and set up of Intela for local teams • Identifying and tracking risk and issues for local business teams • Conduct user acceptance testing of new releases of Intela • Collaborate closely with local business teams and manage client relationships • Support with setting up new clients in Intela Qualifications and skills required • Bachelor’s degree within a relevant field. • You have minimum 2-3-year experience from working within a support function or equivalent. • Strong communication skills. • Fluent business English, both written and spoken. • Highly skilled within the Microsoft Office suite, including Outlook and Excel. • Experience from working in Az
Do and Power
BI is a merit • Technologically curious. • A structured and organised approach to work, complemented with an eye for detail. • Well organized, able to manage multiple projects and handling competing demands in a timely manner. • Have good interpersonal skills. What we offer You will have the opportunity to work in an international sphere. Your duties will be varied and develop you professionally. You will be at the frontline as we assist our internal clients. Deloitte offers you a social and internationally characterized workplace. We are experiencing a growth in our team and putting significant resources into further developing our business and our employees. A career at Deloitte means constant development and owning your growth. You will get access to a global network of experienced colleagues who will contribute to increasing your knowledge and expanding your experience. Through practical experience, a career coach, training, and continuous feedback, you will receive the support for professional development.
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