Customer Service Specialist with German
Since 1998, we've been active in the Human Resources consulting market, providing regional coverage across four key areas of expertise: recruitment and selection, personnel leasing, assessment centers and consultancy. As leaders in Transylvania, we've expanded our reach to embrace a culture of continuous improvement, thereby strengthening our position in the Romanian and also regional market. This commitment underscores our dedication to evolve alongside the dynamic needs of our clients and the
- changing landscape of the business environment.
Our success stems from the professionalism of our services, the multidisciplinary expertise of our consulting team and our ongoing collaboration with those who rely on our consultancy services.
Building
- term partnerships with clients across diverse industries such as IT&C, automotive, outsourcing, pharma, banking, FMCG and more, is our primary objective.
Our commitment to client orientation, teamwork, flexibility, excellence, dedication and responsibility reflects our aim to bring added value to our services.
Responsibilities:
- Providing assistance to Key Account Managers while working collaboratively within the Sales Service Team;
- Download orders from various customer systems and input them accurately into the SAP system.
- Manage pricing updates within systems and ensure consistency with established guidelines.
- Oversee manual
- ups on orders to guarantee timely delivery and resolve issues.
- Serve as a direct point of contact for customer inquiries, ensuring
- quality support.
- Maintain clear and effective communication with both internal teams and external customers.
- Demonstrate flexibility and willingness to take on additional tasks and responsibilities as the role evolves.
Your profile:
- Proficiency in SAP, backed by previous experience;
-Ability to quickly adapt to various customer portals;
-Advanced German and English communication skills;
-Organized, precise and analytical individual with attention to detail;
-Communicative person with a
- oriented approach
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