Customer Success Manager
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225, 000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
The Customer Success Manager (CSM) role is a key member of the Iron Mountain National and Vertical Sales team supporting ︉︍︊︀︁︉︇︋︂︆︄︅︁︁︎︌︈︂︇︍︈︆︅︊︄︈︌︊︎︂︎all service lines. In partnership with the Directors and Business Development Executives (BDE) this role is accountable for the delivery of quality services and creating loyalty and retaining customers while creating revenue growth, either directly or indirectly for the field BDEs in the National/Vertical sales Strategic and Vertical accounts.
Your role in our mission:
- hoc requests such as reports, audits, and tours working with the appropriate internal teams (i. e. RM/DM/SS Field Operations, Sales Support, Customer Care) to ensure that customer and/or prospect requirements are resolved in accordance with service level agreements, performance metrics and/or expectations.
Valued skills and experience:
Discover what awaits you:
- life balance.
- Informații detaliate despre oferta de muncă
Firma: Iron Mountain Localiția: Bucureşti
Bucharest, Bucharest, RomaniaAdăugat: 5. 8. 2025
Postul de muncă activ
Fii primul, care se va înregistra la oferta de muncă respectivă!