Global Head of HR Shared Services Bucharest

Global Head of HR Shared Services
Bucureşti
Bucharest, Bucharest, Romania

Global Head of HR Shared Services

Allianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our global footprint, with more than 7, 300 employees located across ten countries and four continents, enables us to unlock value for our partners across the insurance value chain and deliver superior client experience within Allianz Group. At Allianz Services, we have a strong specialization in core insurance operations, shared services, business analytics, engineering, and management consulting. Our people and our trusted relationships with partners are what matter most. These are rooted in our values of compassion, integrity, and expertise and we strive to continuously evolve, improve, and deliver excellence while contributing successfully to the transformation of Allianz. Caring actively for the environment, for people, and for our customers is what makes us a great place to work and together we are shaping a better and more caring tomorrow.

Allianz Services is a company which belongs to the legal entity, Allianz Technology SE.

Job role

The Global Head of HR Shared Services is responsible for leading and overseeing the HR shared services function across multiple regions. This role ensures the efficient delivery of HR services, focusing on HR operations, Learning & Development, and Recruiting, while payroll is out of scope. The incumbent will drive standardization, process optimization, and digital transformation to enhance employee experience and operational efficiency. A key focus of This role is rolling out harmonized processes across all shared service locations. The current footprint of the global HR shared services is in three key locations—India, Romania, and Mauritius—with plans for further expansion. The function supports Allianz entities worldwide, serving over 150, 000 employees in more than 70 countries, with a team
of over 200 top HR experts.

What you will do

• Develop and execute the strategy for HR shared services, aligning with the overall HR and business strategy.
• Lead a global team responsible for all HR Shared services with key focus areas such as HR operations, Learning & Development, and Recruiting, ensuring
  - quality service delivery and process excellence.
• Drive process standardization, automation, and continuous improvement initiatives to enhance efficiency and reduce costs.
• Ensure compliance with local, regional, and global employment laws, policies, and best practices.
• Partner with HR Business Partners, Centers of Excellence, and other key stakeholders to deliver consistent and
  - impact HR services.
• Manage relationships with
  - party vendors and service providers, ensuring
  - effective and
  - quality service delivery.
• Implement and track key performance indicators (KPIs) to measure the effectiveness and efficiency of HR shared services.
• Foster a culture of
  - centricity, innovation, and operational excellence within the HR shared services function.
• Lead change management efforts related to HR transformation and system implementations.
• Ensure the successful rollout of harmonized HR processes across all shared service locations, driving global consistency and efficiency.
• Team Leadership: Lead and mentor a global team of learning professionals, fostering a collaborative environment that encourages innovation and excellence in learning delivery.
• Budget Oversight: Manage the department budget, ensuring efficient allocation of resources to maximize impact and return on investment.
• Coordinate Service areas: Coordinate Service areas and Service Owner in HRS establishing an open communication channel, oversee and manage utilization of team members and support global and local teams with HR related topics.

What you bring

• Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field.
• 10+ years of experience in HR shared services, operations, or a related field, with at least 5 years in a senior leadership role.
• Proven experience managing global HR operations, including Learning & Development and Recruiting, with payroll explicitly out of scope.
• Strong knowledge of HR technology, including HRIS, case management tools, and automation solutions.
• Experience in driving digital transformation and process improvement within HR functions.
• Strong leadership and people management skills, with the ability to engage and inspire global teams.
• Excellent stakeholder management and communication skills.
• Strong analytical and
  - solving abilities, with a
  - driven approach to
  - making.
• Experience working in a multinational, matrixed environment with diverse cultural dynamics demonstrating cultural sensitivity and adaptability

You have

• Experience with SAP Success
  Factors, or other enterprise HR systems.
• Certification in HR, project management, or process improvement methodologies (e. g. , SHRM, PMP, Lean Six Sigma).
• Previous experience leading HR shared services in a large, complex organization.

What we offer

We support your
- being

We foster an inclusive and healthy workplace with a flexible hybrid working model:

• Experience access to counseling services, mental health resources, and
  - being sessions designed to keep you feeling your best
• Enjoy a monthly budget via the Benefit platform, for personalized benefits packages, including comprehensive medical subscriptions, meal tickets, private pensions plans, life insurance, Allianz Tiriac insurance discounts, and many more.
• Prioritize what truly matters with time off for your birthday, extra days off for each year in Allianz (up to 5), days off for legal holidays that fall on weekends, as well as 24th and 31st of December, plus special allowances to support diverse life events.

We invest in your growth

Benefit from an extensive learning curriculum designed to support your career advancement and meet your professional needs, with access to technical and
- skills trainings, international certifications (Agile, Lean Six Sigma, Prince, ITIL, IFOA, ACCA, IACCM and more), learning resources from Linked
In and Allianz platforms, opportunities to advance your languages skills(German, French, English) and elevate with our leadership Program.

We value you and your work

We acknowledge and recognize your work through performance
- rewards to celebrate your achievements, team and individual recognition programs to celebrate your contributions and internal referral bonuses.

Your personal information, including sensitive data, may be shared with Hiring Managers to assess your suitability as a candidate. Only suitable candidates will be contacted, and all applications are confidential. Allianz Group, a trusted global insurance and asset management company, values employee ambitions and challenges, fostering an empowering environment. We are committed to diversity and inclusion, welcoming applications from all backgrounds, regardless of ethnicity, age, gender, nationality, religion, disability, or sexual orientation. Allianz is an equal opportunity employer, encouraging you to bring your whole self to work.

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