Level 2 Technical Support Professional with German (Hybrid)
team recognized for leadership, innovation and diversity
Level 2 Technical Support Professional with German (Hybrid)
The Level 2 Technical Support Professional with German is the primary customer facing Technical Support contact forcustomers, both external as well as internal.
Primary responsibility isto help customers to solve technical issues and to answer any questions aboutthe features and capabilities of the products.
Honeywell
With over 125 years of proven building solutions, Honeywell is building ecosystems that put the occupant at the center and fostering environments of efficiency, productivity, and collaboration. Honeywell customers have saved $6B in Energy & Operational Savings since 1979 and we have completed approximately 6, 000 guaranteed efficiency projects for our customers.
As a global technology leader, the mission of Honeywell PMT is creating future-forward solutions that change the way the world works. The inventors, chemists, and engineers of PMT are continually pushing technological frontiers to shape the future chemicals, materials and energy.
Key responsibilities:
- chat, and web support)
- and
- sales technical assistance for internal and external customers: facilitating the identification, investigation, resolution, root cause analysis and replication of technical issues. Areas include, but are not limited to, configurations, installation procedures, application functionality, and other areas as related to system operations
- sharing mindset and apply the Knowledge Management Methodology (KCS) guidelines. Knowledge Base
- ownership requires ongoing efforts to continuously create and enhance solutions in the database.
Key skills and qualifications:
Our offer:
Equal opportunity statement
#The
Future
Is
What
We
Make
It
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