Major Incident Manager
We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our
- driven and
- focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
The Enterprise Cloud Services (ECS) Delivery Technical Operations team is responsible for OS, DB & SAP Apps (such as S/4 HANA) operations & support for our customers across multiple infrastructures - SAP DCs, AWS, Azure & GCP.
What you will do:
The Major Incident Manager is owning
- centric escalations
-
- end. They are responsible for making sure the appropriate resources from various technical and
- delivery teams are assigned to an escalation and are efficiently working together under their coordination until the customer situation is
- escalated. This includes:
- oriented manner and with proactive service attitude in a highly motivated, globally distributed team.
- call duty on rotation basis.
What you bring:
- level applications and understanding of Global Delivery model
DB) administration, Operating Systems (Unix/Windows/Linux), hardware technologies
Education:
#SAPECSCareers
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in
-
- end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are
- driven and
- focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
- Informații detaliate despre oferta de muncă
Firma: SAP Localiția: Bucureşti
Bucharest, Bucharest, RomaniaAdăugat: 17. 7. 2025
Postul de muncă activ
Fii primul, care se va înregistra la oferta de muncă respectivă!