Major Incident Manager
We help the world run better
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our
- driven and
- focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!
The Enterprise Cloud Services (ECS) Delivery Technical Operations team is responsible for OS, DB & SAP Apps (such as S/4 HANA) operations & support for our customers across multiple infrastructures - SAP DCs, AWS, Azure & GCP.
What you will do :
The Major Incident Manager is owning
- centric escalations
-
- end. They are responsible for making sure the appropriate resources from various technical and
- delivery teams are assigned to an escalation and are efficiently working together under their coordination until the customer situation is
- escalated. This includes:
- oriented manner and with proactive service attitude in a highly motivated, globally distributed team.
- call duty on rotation basis.
What you bring :
- level applications and understanding of Global Delivery model
DB) administration, Operating Systems (Unix/Windows/Linux), hardware technologies
Education:
#SAPECSCareers
#ICC24
Fii primul, care se va înregistra la oferta de muncă respectivă!
-
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