Rep II - Operations & Customer Service
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
What you will be doing
POSITION SUMMARY:
First point of contact for our valued customers Design and offer tailored solutions to our (local and global) customer’s complex and demanding logistics needs Engage in
- active and personal communication with customers, colleagues & suppliers by phone,
- mail and other modes of communications Proactively develop and intensify our customer interaction and satisfaction, taking ownership of the customer experience Key part of a high performing customer focused team going the extra mile to deliver outstanding customer service together Order Management Planning and executing shipments Customs procedure (Import / Export)
PRIMARY DUTIES AND RESPONSIBILITIES:
The holder of the position must independently execute the following tasks:
-
- up and document.
- over of work is done diligently and accurately to ensure that business is continuous and efficient.
Force etc. ) with our customer interactions and logging quotes
- and decision making tools to leverage the best solutions, like The HUB, Share
Point, Combinado, Jet
Stream, SAP, etc.
- times and shipment prices - Raise jobs in our Transport Management System (TMS) and update continuously to adapt to changing requirements.
- types.
- advise shipments - Monitor shipments during the transport and react flexibly to any deviation from the plan.
- advised shipments - Edit and maintain jobs in World
Star.
- charges, pricing).
Star, Bio
Star, Sales Force, Flight Monitor, Jetstream)
Star (study management)
Regularly partake in being ‘on-call’ as per agreed schedule - Support the management of the
- room (packaging, supplies,
- media, etc. )
Communicate with national and international World Courier stations / Aerolink / Agents
What your background should look like
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
REPORTS DIRECTLY TO: CS&OPS Manager
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What Cencora offers
All team members globally are provided with basic life insurance, personal accident insurance, business travel accident insurance, and EAP resources at no cost. Additional
- specific benefits such as healthcare, sick leave, death and disability, retirement, as well as perks and allowances may be provided. Details of programs vary by location.
Schedule
Full time
Affiliated Companies
Affiliated Companies: World Courier RomaniaFii primul, care se va înregistra la oferta de muncă respectivă!
-
De ce să cauți de muncă pe Lucrezi.ro?
În fiecare zi oferte noi de muncă Puteți alege dintr-o gamă largă de locuri de muncă: Scopul nostru este de a oferi o gamă cât mai largă de opțiuni Lasă să-ți fie trimise noile oferte prin e-mail Fii primul care răspunde la noile oferte de muncă Toate ofertele de muncă într-un singur loc (de la angajatori, agenții și alte portaluri) Toate serviciile pentru persoanele aflate în căutarea unui loc de muncă sunt gratuite Vă vom ajuta să găsiți un nou loc de muncă