Senior Product Designer
At Zowie, we believe that buying online should feel like walking into your favorite local shop: personal, friendly, and easy. Our mission is to recreate offline shopping experiences online - but better.
Zowie brings speed and empathy to customer interactions. Our platform automates responses to repetitive questions around return policy, order status, etc. , and saves time for customer service agents, who can then proactively turn website visitors into paying customers. It can work as an
- on with existing tools (Zendesk, Shopify, Gorgias, etc. ) or become a standalone customer service platform.
We are:
Growing fast. Growing fast. We plan on keeping the Team growing! You’ll have a lot of autonomy and impact as we grow.
Like a sports team. We take ownership of our work and believe in personal accountability. At the same time, we work together, support each other, and focus on winning as a team.
Remote-first and hours are flexible. We allow everyone to figure out the best ways to collaborate with their team. It’s about delivering, not about reporting hours. Those in Poland can work from our offices in Krakow and Warsaw.
We strive to be:
Ambitious and innovative. We don’t settle on existing solutions and keep looking for better ways to tackle challenges.
Bold and
- thinking. We trust our employees to find the best solutions.
♀ Agile and
- performing. We work smarter, not harder. We use our OKRs to keep ourselves focused.
Unafraid of change. Zowie is growing quickly. We thrive in an
- evolving environment.
What you'll do:
We are looking for a Product Designer to:
・collaborate with
- functional teams
・establish design KPIs
・create wireframes, prototypes, and final designs
・validate ideas
・and contribute to a cohesive Design System.
If you're ready to impact product development in a startup environment, we want you on our team!
As a Product Designer at Zowie, your journey begins by delving into the design process immediately after defining the project's business value and initial assumptions using Solution Battle. Your role encompasses a deep understanding of the project, engaging with stakeholders, and formulating a proposal to address the challenge, all while validating solutions through user tests and desk research.
In your
-
- day endeavors, you'll form a dynamic duo with the Product Manager, and together with the dedicated developer assigned to the project, you'll navigate the design landscape. At Zowie, we foster a culture of open communication within the design team, encouraging you to share your progress and tackle challenges collaboratively during our daily standups. Join us and work directly with your leader
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-
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