Service Delivery Process Alignment & Communications Manager
As the Manager IT, Service Delivery and Operations Processes Alignment and Communications you will be responsible for driving global excellence and consistency for all processes required and performed by the IT Service Delivery and Operations organization. The goal is to drive harmonization of the performance by promoting the right processes in all aspects of the team's work.
This role also includes all the communications required by and from the IT Service Delivery and Operations (IT SD&O) organization, targeting our consumers (Business Units and Corporate entities) and our internal IT Service Delivery and Operations organization members.
In This Role, Your Responsibilities Will Be:
- standard methodologies and bring efficiency and productivity gains.
Who You Are:
You are the first to spot possible future policies, practices, and trends in the organization, with the competition, and in the marketplace. You consistently apply a business driver and marketplace focus when prioritizing actions. You adjust communication content and style to meet the needs of diverse collaborators. You model and encourage the expression of diverse ideas and opinions empowering your team. You are a strategic partner to build, grow, and maintain profitable and
- lasting relationships with key accounts.
For This Role, You Will Need:
Preferred Qualifications that Set You Apart:
Our Offer to You
We understand the importance of
- life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to build a workplace that is encouraging and exciting.
Depending on location, our flexible
-
- home policy allows you to make the best of your time, by combining quiet home office days with collaborative experiences in the office so that you can personalize your
- life mix.
Moreover, our global volunteer employee resource groups will empower you to connect with peers who share the same interests, promote diversity and inclusion and positively contribute to communities around us.
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