ServiceNow Administrator
As a Service
Now Administrator, you will play a vital role in managing and maintaining our platform. If you are a skilled Service
Now Administrator with the qualifications listed above and a passion for Service
Now platform management, we encourage you to apply and join our dynamic team.
Roles and Responsibilities:
- Configure and maintain the Service
Now platform, including forms, workflows, and modules. - Manage and optimize the incident management process in Service
Now. - Oversee the service request process, ensuring timely and efficient resolution.
- Manage problem records and contribute to proactive problem management practices.
- Maintain the service catalog, ensuring it aligns with business needs.
- Create and maintain reports and dashboards to track platform performance and KPIs.
Skills requirements:
- Strong knowledge of Service
Now administration, including modules like Incident, Change, Problem, and Service Request. - Proficiency in designing and configuring workflows in Service
Now. - Experience with integrating Service
Now with other systems using tools like REST and SOAP APIs. - Ability to create and manage reports and dashboards in Service
Now. - Proficiency in Service
Now custom application development. - Proficiency in Service
Now scripting languages such as Java
Script. - Knowledge of creating and maintaining a service catalog in Service
Now. - English language skills at least at level B2.
Skills Nice to have:
- Certification in Service
Now System Administration. - Familiarity with Service
Now Discovery and understanding of CMDB concepts. - Experience with Service
Now Performance Analytics. - Knowledge of Integration
Hub for automating workflows. - Experience in Service
Now Orchestration for process automation.
What we offer:
- Endy
Soft offers remote work, allowing you to work from anywhere and tailor your work schedule to your needs. - Join a team of top industry specialists and learn from experienced professionals.
- We invest in your professional growth by providing access to the latest technologies, training, and certifications.
- Work on exciting projects that significantly impact the future of technology.
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